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Continue ShoppingWelcome to Semora Jewels. By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
Table of Contents
01
General Information
BrandSemora Jewels
Legal EntityRiddhi Siddhi Arts (Proprietorship)
ProprietorRajat Goel
GSTIN10AMCPK0577EIZN
Support+91 91353 32126
AddressChandrahar Place, Near SBI ATM, Ashiana Nagar Phase 1, Patna, Bihar – 800025
These Terms apply to all users of the website, including browsers, customers, and contributors of content.
02
Product Information & Accuracy
We make every effort to display product descriptions, images, pricing, and details as accurately as possible. However:
- Product colors may vary slightly due to screen settings or lighting
- Minor variations in handcrafted products may occur
- Images are for reference only and do not form a contractual guarantee
03
Pricing & Payments
- All prices are listed in Indian Rupees (INR)
- Prices are inclusive of applicable GST, unless stated otherwise
- Payments must be made in full before order processing begins
- Semora Jewels reserves the right to change prices, offers, or discounts without prior notice
04
Order Acceptance & Processing
- Orders are confirmed only after successful payment
- Semora Jewels reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, suspected fraud, or verification issues
- Processing time is typically 24–48 hours after payment confirmation
05
Shipping & Delivery
- Delivery timelines provided are estimated and may vary due to courier or external factors
- Shipping charges, if applicable, are clearly displayed at checkout
- Semora Jewels is not responsible for delays caused by courier partners, weather conditions, or incorrect customer information
06
Exchange Policy
Strict Exchange-Only Policy. No refunds, returns, or store credits are offered under any circumstances.
- Exchanges allowed only within 7 days of delivery, subject to product condition and policy compliance
- Customers must bear return shipping costs for exchanges
Please refer to the Exchange Policy page for full details.
07
Warranty & After-Sales
- 6-month limited repair warranty applies to manufacturing defects
- Lifetime Warranty applies only to verified structural manufacturing defects
- Normal wear and tear, accidental damage, tarnishing, or third-party repairs are not covered
- Customers are responsible for two-way shipping costs for all repairs
Refer to Warranty & After-Sales Policy page for complete details.
08
Intellectual Property
All content on this website — including images, text, logos, designs, graphics, and trademarks — is the property of Semora Jewels and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
09
User Responsibilities
By using this website, you agree:
- To provide accurate and complete information
- Not to misuse the website or engage in fraudulent activities
- Not to violate any applicable laws or third-party rights
10
Limitation of Liability
Semora Jewels shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss arising from misuse of products
- Delays or failures caused by events beyond our control
11
Termination of Use
We reserve the right to suspend or terminate access to our website or services without prior notice if these Terms are violated.
12
Governing Law & Jurisdiction
- These Terms & Conditions are governed by the laws of India
- Any disputes shall be subject to the exclusive jurisdiction of Patna, Bihar courts only
13
Updates to Terms
Semora Jewels reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.
14
Contact Us
For any questions regarding these Terms & Conditions:
Customer Support
+91 91353 32126
Business Address
Chandrahar Place, Near SBI ATM,
Ashiana Nagar Phase 1, Patna,
Bihar – 800025, India
Ashiana Nagar Phase 1, Patna,
Bihar – 800025, India
By using our website, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our website and services.